Elawan is experiencing rapid growth in numerous countries and markets. This implies the integration of different cultures and regulations within the framework of a common culture directing the way we work. In order to achieve this goal, the following codes have been developed, an Ethics Committee has been created to resolve any incidents and complaints that may be generated, and three communication channels have been established.

Ethics and Conduct Code

This Code includes our vision and principles and provides a legal-ethical framework for all employees working in all positions in Elawan, and affecting all societies affiliated with the Group.

Local Development Guides

Guides developing certain aspects of the Code which interpretation and implementation could depend on the local customs and culture and might lead to different interpretations. Those guides include some minimum aspects that must be compulsory.


Communication channels are available for denouncing whatsoever behavior that takes place, entailing an infringement of legal regulations or the Company’s principles of conduct. All the information received will be treated with the necessary confidentiality and during while guaranteeing the rights to privacy, to self-defense, and to the presumption of innocence of the persons under investigation.

  • Sending an email to:
  • Contact the Ethics Committee by phone.
    +34 913 791 900
  • Sending your complaint to the postal mail:

    Ethics Committee
    c/ Ombú 3
    28045 Madrid Spain

We remind you that in any case, you can exercise your right to the information, access, opposition, rectification and cancellation of your data that legally corresponds, by sending a written request to the Ethics Committee to the abovementioned address.